What is a crisis support worker

A Crisis Support Worker is a highly trained, yet compassionate and empathetic professional, who is skilled at supporting people at a time of trauma and personal crisis.

All of our Crisis Support Workers are female and have been selected on the basis of their integrity and openness. They know how important it is for your voice to be heard at this time - it is their job to make sure you have all the information you need to make informed decisions about your immediate options. They will carefully explain the options open to you, including the process of a forensic medical examination.

Imagine your Crisis Support Worker as your eyes and ears. At times of stress and trauma, it is normal to feel shocked and numb. It can be difficult to take in and understand what is being said to you. It can be frightening when you feel that you are losing control of a situation. Your Crisis Support Worker is trained to make sure that they listen to the information being asked or given to you and to observe what is happening all around you. They represent you and your best interests and make sure that you have the time and space to reflect on what is being said so that you can make an informed decision regarding your choices.

At any time, you can stop the process or change your mind about an examination. Your Crisis Support Worker will be next to you throughout your time at The Shores. If you want to change your mind, you simply need to tell your Crisis Support Worker, who will immediately stop any further action.

Above all else, your Crisis Support Worker is there to make sure that you are treated with dignity and respect at all times.

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Contact details

Please 24/7 using the following details

Telephone:   (01202) 552056

Fax:               (01202) 552056 

Email:           info@the-shores.org.uk